RETURN POLICY

Last updated August 03, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at customersupport@shoprmc.in to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

ShopRMC
Attn: Returns
RMA #
22 Perumal Kovil Street, Agrakaram
Gobichettipalayam, Tamil Nadu 638452
India

Valid Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:
     ●     Non Damaged Products
     ●     Customer Induced Damaged Products
     ●     If received and ordered product are same
     ●     After return period completed
     ●     Packages without unboxing video proof
     ●     Opened edible products (Example : Chips, Drinks, Biscuit, Ice cream,...)

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Products can be returned only if they are damaged or mismatched from the chosen product.
     ●     Returns must be initiated within 3 days after the delivery date.
     ●     The product must be unused and in its original packaging for a return to be accepted.
     ●     Return shipping costs will be covered by the company if the return is accepted because of the above mentioned reasons.
     ●     Refunds will be processed within 3-10 business days after the returned product is received and inspected.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+91 7604812340
customersupport@shoprmc.in